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Quick fix if you can't access your WordPress website

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When you maintain a WordPress website, things can sometimes happen very quickly. One wrong click or an outdated plugin and the website is gone. And what was that about the PHP version again?

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WordPress is a popular platform for building websites, but sometimes your website may stop working properly. Here are some common causes and their step-by-step solutions:

Problems with plugins:

[icon name=”flag” prefix=”far”] Cause:
An incompatible or faulty plugin can cause your website to crash.

Disable all plugins and then enable each one individually to see which plugin might be causing a conflict.

[icon name=”check” prefix=”fas”] Solution:

  • Deactivate all plugins via the WordPress admin area.
  • Activate the plugins one by one and check the website each time to identify the problematic plugin.

Theme conflicts:

[icon name=”flag” prefix=”far”] Cause:
A faulty theme can cause problems.

[icon name=”check” prefix=”fas”] Solution:

  • Temporarily switch to a standard WordPress theme like Twenty Twenty.
  • Check the website to see if the problem persists.

Problems with the .htaccess file:

[icon name=”flag” prefix=”far”] Cause:
 Errors in the .htaccess file can affect the website.

[icon name=”check” prefix=”fas”] Solution:

  • Rename the .htaccess file on your server or move it to a backup directory.
  • Go to your WordPress admin area and navigate to Settings > Permalinks. Click "Save Changes" to generate a new .htaccess file.

Storage space problems:

[icon name=”flag” prefix=”far”] Cause:
A full storage space on the server can lead to malfunctions.

[icon name=”check” prefix=”fas”] Solution:

  • Delete unnecessary files and data on the server.
  • Increase storage space with your hosting provider if necessary.

Database problems:

[icon name=”flag” prefix=”far”] Cause:
Faulty database connections or corrupted tables can affect the website.

[icon name=”check” prefix=”fas”] Solution:

  • Perform a database repair through the WordPress admin panel.
  • Back up your database regularly to avoid problems.

By identifying and fixing these common issues, you can restore the functionality of your WordPress website and ensure it runs smoothly.

For the sake of readability, the use of the masculine, feminine, and diverse (m/f/d) forms is avoided. All personal pronouns apply equally to all genders.

 

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Your website, our passion.

Join the companies that already rely on Leopage.

Let's go
Picture of Leo Schmahl (Leopage)

Leo Schmahl (Leopage)

Leo works as a freelance web designer and is currently studying for a BA in Media Design. At the age of 15, he started his own business to take on the work of managing websites for companies—the beginning of Leopage.

4 Responses

  1. Thanks for the tips. I was having problems with a plugin and was able to solve it now.

  2. Which hosting provider do you recommend? My site loads extremely slowly...

    1. Thank you, Mr. Werner-Brüggen, for your comment. In order to make a recommendation, we need additional details about your current hosting conditions. You are welcome to use our Leopage services, and we will take care of optimizing your site, including selecting a suitable hosting provider to improve loading speed.

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Fair Use Policy for web design services regarding the number of subpages

1. Purpose and scope

This Fair Use Policy sets forth the conditions under which clients of our web design services may specify the number of subpages for their websites. The goal is to ensure fair and balanced use of our resources while ensuring that all clients receive a high-quality service.

2. Standard offer

As part of our standard package ("Starter") for web design services, we offer the creation of up to five (5) subpages. This quota includes the most important pages, such as the homepage, about us, services, contact, and blog.

3. Premium-Plan

Customers using our Premium plan are entitled to create unlimited subpages, subject to feasibility and the following limitations:

  • Quality and complexity : The number of subpages created must be proportionate to the complexity and effort required to ensure high quality.
  • Timeframe : The creation of subpages must be done within a realistic timeframe to allow for proper planning and execution.
  • Resource availability : The availability of our resources and capacities is taken into account to ensure that all customers can use our service without compromising on quality.

4. Expansion of the standard offer

If the customer requires more than five (5) subpages and is not using the Premium plan, additional pages can be purchased for an additional fee. The costs for additional subpages will be clearly communicated upfront and are based on the scope and complexity of the additional content.

5. Abuse and excessive use

To prevent misuse of our services and ensure the quality of our work, we reserve the right to take action in the event of excessive use. Excessive use occurs when the number of requested subpages significantly exceeds the agreed quota and no corresponding expansion of the service has been agreed upon.

6. Communication and transparency

We value open communication with our clients. If additional subpages are required during the project, please contact us early on. Together, we will find a solution that meets your needs while respecting our fair use policy.

7. Adjustments and special agreements

In special cases and upon individual agreement, special agreements may be made. These must be recorded in writing and approved by both parties.

8. Consequences of violation

In the event of violations of this Fair Use Policy, we reserve the right to temporarily suspend the affected services or charge additional fees. The customer will be notified promptly in such cases, and we will work together to find a fair solution.

9. Changes to the Fair Use Policy

We reserve the right to modify this Fair Use Policy as needed. The most current version of the Fair Use Policy is available on our website.

Contact

If you have any questions or concerns about this Fair Use Policy, please contact our support team at any time. We'll be happy to assist you.

Last updated: May 23, 2024

Leopage
Leo Schmahl – Freelance web designer
PO Box 02 17
19313 Wittenberge

E-Mail: [email protected]
Phone number: +493056837260

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